How to Install PagerDuty MCP in Claude Desktop

Official PagerDuty integration — automate incident response, on-call, and alerts with AI

What PagerDuty MCP does

The official PagerDuty MCP server gives AI agents access to incident response workflows. It can create incidents, manage alerts, and coordinate on-call schedules. Features: - Create and update incidents with urgency and priority - List on-call users and schedules - Manage escalation policies and teams - Query alert history and response timelines - Annotate incidents and add responder notes - Trigger incident actions from AI commands PagerDuty MCP is made for operations teams that want AI to keep incidents moving and responders aligned.

pagerduty

incident

oncall

alerts

ops

Installation steps

1Copy the config below
2Open claude_desktop_config.json
3Paste inside "mcpServers": {}
4Restart Claude Desktop

Configuration

File location: ~/Library/Application Support/Claude/claude_desktop_config.json

claude_desktop_config.jsonjson

{
  "pagerdutyMcp": {
    "command": "npx",
    "args": [
      "-y",
      "@pagerduty/mcp"
    ],
    "env": {
      "PAGERDUTY_API_TOKEN": "...",
      "PAGERDUTY_INTEGRATION_KEY": "..."
    }
  }
}

Full server details Open Config Editor

Install in other clients

💻Claude Code ⌨️Cursor 🏄Windsurf ✨OpenAI ♊Gemini

For maintainers

If you maintain PagerDuty MCP, add this badge to your README to show it's verified on CuratedMCP:

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